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Do a Google search for FastStone Photo Resizer. It's free, quick, easy and you can choose what resolution and size you want to end up with. You can add a watermark too, if you wish. I won't give high resolution images on a CD (except for licensed, commercial use). If people ask why (they rarely do), I simply say that when there's no control over the printing output - which can be truly awful - and I really don't want my name attached to that low quality work. My print prices to individuals (non-commercial use, personal display) are very reasonable, so there is not a lot of incentive to ask for a CD full of files. I have a competitor who has recently started offering CDs with a large number of higher resolution images for a flat fee in advance. We'll see how they manage with that. But they do all their own printing anyway, just cheap inkjet stuff, and don't even have a shopping cart on their website (customers are instructed to print out the PDF order form from their website, fill it out and mail it in with a check). So, I can see where they have an incentive to offer a CD... It's a lot easier for them, too.
Alan, Great read and articulation on your work flow. Pretty much mirrors my own except that I use windows to catalog my photo files instead of Light Room. Recently dicovered a add on program for Photo Shop called "Retina". Allows you to just do a batch conversion ( I use standard for the style) and then batch them one more time in PS useing the Retina add on. I found the program in Photo Shop CS-4 in the "filters" selections under the selection "check on-line for Filters. I am no way affiliated with these folks, but, the results for a automatic finished jpeg file are simply amazing for just a few mouse clicks!. For high volume shooters.....it's fast accurate, adjustable, did I say fast. Check them out, they offer a free trial and you can get all the details on the web site. Aloha Mike Rogers